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Queue or Stand in Line

QUEUE OR STAND IN LINE Is it precise enough to say 'queue' or 'stand in line' as a system? What I would like to take as an example is a queue system or stand in line system I have ever experienced when having a queue in a bank. Every time I go to a bank I have to have a queue number. All bank customers have to take a queue number. A bank security will greet us in front of bank door and offers help.  "Good morning, may I help you", the bank security greets the customers. After telling what kind of bank service I need, the bank security will guide me how to take a queue number. If I want to go to a customer service, I have to press customer service button on numbering machine. The queue number will be shown on a piece of paper. I have to keep it until my number is called. That is why I have to memorize the queue number. Queuing in a bank is not so boring. The waiting room is very comfortable. It is equipped by well maint